I aim to post items within three working days of your order. All items will be posted Royal Mail 2nd Class.
I hope you love your piece, however, if you are unsatisfied with your item I do accept returns; please contact me within 7 days of delivery by emailing firstname.lastname@example.org. Any returns must be posted back within 14 days of delivery.
Please contact me as soon as possible after receiving your order to arrange a return and refund. If the unwanted item is not damaged on delivery the buyer is responsible for return postage. If the item is not in its original condition when returned, the buyer is responsible for any loss in value.
In the unlikely event of your order arriving damaged, please contact me as soon as possible to arrange a refund or so I can post out another item to you if available.
I don't accept cancellations, but please contact me if you have any problems with your order.